Please inspect your order when it arrives and contact us as soon as possible if an item is broken, damaged or defective. This allows us to review the issue promptly and determine the appropriate replacement.
Because our chocolates and confections are perishable food products, we are unable to accept returns. We also do not accept returns on discounted items or gift cards.
Once an order has been placed and payment has been successfully processed, the order is considered confirmed. We are unable to provide refunds or cancellations for confirmed orders.
If you have any questions about our refund policy or an issue with your order, please contact our team and we'll be happy to assist you.
